Terms & Conditions


Hotel Chembiyan Guest Services Directory

Dear Guest,

We are very pleased to welcome you at our Hotel Chembiyan.

Our intention is to provide each guest with the level of personal service found only in the finest hotels. To achieve this, we endeavor to anticipate your needs as much as possible with a wide variety of services and our team which is ready to attend to your most pressing requests.

You will find the many services we provide outlined in this directory.  However, should any question or problem arise, please call the reception and we will be happy to assist you.

Your comfort is our most important concern.

General Manager
Hotel Chembiyan


Hotel Chembiyan, Pudukkottai, is the best and the latest Brand New hotel located in the heart of the city. Hotel Chmbiyan presents a rich fusion of Chettinadu design and classic elegance. It is in close vicinity to the local bus station (1km), railway station (1.5km), best and other historical tourist attractions.

Hotel Chembiyan Rules & Regulations

Hotel Chembiyan management will highly appreciate your collaboration in abiding by these rules and regulations, whose aim is to ensure peaceful and safe stay for our Guests.

  1. The hotel renders services in accordance with its category and standard. Guests are requested to submit any complaints regarding the quality of services at the reception desk as soon as possible, thus allowing for the hotel’s immediate reaction.
  1. A hotel day starts at 11:00 a.m. on the day of arrival and ends at 10:00 a.m. of the following day (Check-in time is 11:00 a.m. or after, Checkout time is 10:00 a.m. or before). Failure to check out by 10:00 a.m. will result in an additional fee for extending a hotel day. To request a late check out please contact the reception for assistance.  Request will be granted subject to availability and may incur some additional cost. 
  1. When leaving the room, guests are expected to check whether the door is properly locked. Loss of a room card/key is subject to an extra charge of Rupees.
  1. The hotel guest bears financial liability for damaging or destroying the hotel’s equipment and technical devices due to their fault or due to the fault of their visitors.
  1. Smoking in hotel rooms, corridor, staircase, restaurant, and reception hall is strictly prohibited.
  1. It is prohibited to consume alcohol in the Hotel.
  1. In case of any defects which could not be repaired, the hotel shall make every effort to, where possible, change the room or in any other way redress the inconvenience.
  1. Cleaning of the room and performing necessary repairs of equipment during the guest’s absence or in their presence is so requested by the guest.
  2. Due to hygienic reasons, pets are not allowed in the Hotel & Restaurant.
    • The hotel is obliged to ensure conditions for full and undisturbed rest of the guest.
    • Safety of stay and privacy: Every guest provides its consent to processing their personal information for the purposes of checking in and placing its data in the hotel database in accordance with Government laws.
    • The guest has the right to review and correct its personal data.
    • Professional and polite service in respect of all services rendered by the hotel.

We are delighted to welcome you to the Hotel Chembiyan & Restaurant. This hotel directory gives you a thorough insight about all our facilities and services available. If you have an additional question or request please contact one of our team members. We wish you a pleasant stay with us and enjoy your time in Pudukkottai!

At Your Service – Your direct service connection

Our team is delighted to assist you and to answer your questions.  If you need directions, room service or assistance, simply press the “At Your Service” button your phone or dial “0”. 

For your comfort & convenience:

  1. Complimentary Breakfast
  2. Wake up Call 
  3. Laundry Service/Ironing Board/Dry-cleaning 
  4. Luggage Service 
  5. Air Condition  Heater & Hair Dryer 
  6. Medical Emergency, Pharmacy & Doctors 
  7. TV, Telephone, Internet  & Newspaper Service 
  8. Security & Safe Deposit Locker 
  9. Reserved & Covered Parking Space   
  10. Coffee & Food Restaurant Services
  11. Fax, Meeting Room , Printer & Photo Coping Service 
  12. Taxi, Auto and Local Area Transportation 
  13. Extra Bed 
  14. Concierge Services 
  15. House Keeping, IT Support, Lost & Found
  16. Wastebasket  

Complimentary Breakfast:

7:00am – 9:30am

Our Chembiyan Restaurant opens at 6am for serving only coffee and tea.  Breakfast is served in the Restaurant from 7am to 9.30am daily.  Room service is available upon request and service charge will be applied. Please contact the reception or Dial 0 for services.

A complimentary Breakfast consists of 2Idlis, 1Vadai, 1Pongal and your choice of Kumbakonam style filter coffee or tea. It is an authentic, hygienic, organic, vegetarian, traditional food. 

Air Condition/Heater/Hair Dryer:

All out Hotel rooms are equipped with air conditioning, ceiling fan and a shower water heater.  Each unit can be can individually adjusted according to your comfort.  In general, the suggested bedroom temperature should be not less than 77Fahrenheit or 25Celcius for optimal sleep. 

A Panasonic Hair dryer is available at the front desk.  Please contact our Reception or dial 0 for any help.

TV, Telephone, Internet & Newspaper Service:

  Latest Panasonic 40 inch LED, vivid color, Full HD with USB and HDMI input/output is wall mounted for all your entertainment needs.  A set top box is connected to receive maximum channels for your enjoyment.                                                                                                                                                                   

Calling from room to room:

  • Calling from room to room is complimentary. Please dial “x” followed by the room number. 
  • Local & Long distance call charges will be directly applied to your room folio. Please dial “0” to contact the front desk and then place your call. 

Laundry Service/Ironing Board/Dry Clean:

Laundry pressing and dry cleaning are available through housekeeping Monday to Saturday except on public holidays.  Please contact the front desk or dial 0 for service.  


A Panasonic steam iron box and a steel iron table with iron holder is available for you to press your own laundry.  Please contact the front desk or dial for service.

Complimentary Pure Drinking Water:

A pitcher of (1.25Liter) pure drinking water per day is available in the room. 

Room Service/ In Room Dining:

Our room service is available from 6:00am – 11:00pm.  To order foods please contact the front desk or dial 0. This incurs service charge to be charged to your room account.


Free Wi-Fi:

Complementary CAT6 wired or WIFI High speed internet connection is available in every room.  If you experience any problems with your connection, please contact the Reception.

Daily Newspaper:

Daily morning, Newspaper (Tamil/English) of your choice is at your disposal in your room. Please contact the reception in the previous night for your choice of newspaper. 

Reserved & Covered Parking Space:

Parking is available in our underground parking lot.  One car per room is free for our Guest. It is guarded by our security for 24 hours but Strictly Hotel assumes no liabilities. For more information, please contact our Reception.